Privacy Policy

Article 1 (Personal Information Collected and Collection Methods)

1. Personal Information Collected

2. Automatically Collected Information

3. Collection Methods

• Consultation request forms and property listing forms on the website
• Membership registration process
• Direct inquiries via phone and email
• Automatic generation/collection during service use

Article 2 (Legal Basis for Processing Personal Information)

The Company processes personal information based on the following legal grounds.

Article 3 (Purpose of Collection and Use of Personal Information)

The Company uses collected personal information for the following purposes.

• Service Provision: Real estate consultation, Property information provision, Contract support
• Member Management: Identity verification for membership services, Prevention of unauthorized use
• Complaint Handling: Identity verification, Complaint confirmation, Contact for investigation, Notification of results
• Marketing and Advertising: New property announcements, Event information (only with separate consent)
• Service Improvement: Service usage statistics analysis, New service development

Article 4 (Retention and Use Period of Personal Information)

The Company processes and retains personal information within the retention period stipulated by law or agreed upon when collecting personal information from the data subject.

1. Retention Period per Company Policy

• Consultation records: 1 year after consultation completion
• Property listing information: 3 years after listing or upon user deletion request
• Member information: Until membership withdrawal
• Marketing consent information: Until consent withdrawal

2. Retention Period per Applicable Laws

Article 5 (Provision of Personal Information to Third Parties)

The Company does not provide users' personal information to third parties in principle. However, exceptions are made in the following cases.

• When the user has given prior consent
• When required by law or requested by investigative agencies in accordance with legal procedures
• When contact information needs to be provided to the counterparty during brokerage contract conclusion (with separate consent)

Article 6 (Entrustment of Personal Information Processing)

The Company entrusts personal information processing as follows for smooth service provision.

When concluding entrustment contracts, the Company specifies matters regarding prohibition of processing personal information beyond the purpose, technical and administrative protection measures, restrictions on re-entrustment, supervision of trustees, and liability for damages in accordance with Article 26 of PIPA, and supervises whether trustees process personal information safely.

Article 7 (Overseas Transfer of Personal Information)

The Company transfers personal information overseas as follows for service provision.

Article 8 (Procedures and Methods for Destruction of Personal Information)

The Company destroys personal information without delay when it becomes unnecessary due to expiration of the retention period or achievement of processing purposes.

• Destruction Procedure: Unnecessary personal information is destroyed after approval by the Privacy Officer.
• Destruction Method: Electronic files are permanently deleted using irreversible methods; paper documents are shredded or incinerated.
• Destruction Deadline: Within 5 days from the end of the retention period

Article 9 (Rights and Obligations of Data Subjects and Exercise Methods)

Users can exercise the following rights as data subjects.

1. Exercisable Rights

• Request to access personal information
• Request for correction in case of errors
• Request for deletion
• Request to suspend processing
• Withdrawal of consent

2. How to Exercise Rights

• Phone: 0507-1402-5055
• Visit: 1F, 27 Baekjegobun-ro 27-gil, Songpa-gu, Seoul
• Mail: Send personal information access/correction/deletion request to the above address

3. Processing Timeline and Procedure

• Requests are processed after identity verification.
• Results are notified within 10 days of receiving the request.
• Personal information subject to correction/deletion requests will not be used until completion.

4. Restrictions on Exercise of Rights

Exercise of rights may be restricted in the following cases pursuant to PIPA Articles 35(4), 36(1), and 37(2).

• When there are special provisions in law or when unavoidable for compliance with legal obligations
• When there is concern of harm to another person's life or body, or unfair infringement of property and interests
• When contract performance becomes difficult without processing personal information

Article 10 (Measures to Ensure Safety of Personal Information)

The Company takes the following measures to ensure the safety of personal information.

• Administrative Measures: Establishment and implementation of internal management plans, Regular employee training
• Technical Measures: Access authority management for personal information processing systems, Installation of access control systems, Encryption of personal information (passwords, etc.), SSL/TLS encrypted communication
• Physical Measures: Access control to computer rooms and data storage facilities

Article 11 (Privacy Officer)

The Company designates a Privacy Officer as follows to take overall responsibility for personal information processing and to handle data subject complaints and damage relief related to personal information processing.

Article 12 (Changes to Privacy Policy)

This Privacy Policy is effective from the effective date, and if there are additions, deletions, or corrections to changes in accordance with laws and policies, we will notify through announcements 7 days before the implementation of changes.

For significant changes, we will provide notice 30 days in advance.

Article 13 (Remedies for Rights Infringement)

If you need to report or consult about personal information infringement, please contact the following organizations.